Need assistance with Smashable? We're dedicated to providing you with the best possible experience. If you can't find the answer you're looking for in our FAQs, please don't hesitate to reach out.

CONTACT US

You can reach our support team directly via email. We typically respond within 24-48 hours.

Email: support@smashable.app

FREQUENTLY ASKED QUESTIONS

What is Smashable?

Smashable is an AI-powered app that provides contextual, humanised AI responses to help elevate your conversations.

How do I delete my account and data?

You can delete your account and data directly through the "Delete Account Data" button on the settings page within the app. Alternatively, you can request deletion by sending an email to support@smashable.app with the subject "Account Deletion Request" from your registered email address.

How do I manage my subscription or request a refund?

Since all purchases are handled by Apple via the App Store or Google via the Play Store, you will need to manage your subscriptions and request any refunds directly through your Apple ID or Google Play account settings. We do not have direct access to your payment information or the ability to process refunds on our end.

I'm having trouble logging in. What should I do?

Please ensure you're using the latest version of the app. If you're still experiencing issues, contact us at support@smashable.app with details about the issue and the device you are using.